If you detect a leak, who should you contact?

Contacting your gas supplier is crucial when a leak is detected because they are specifically trained and equipped to handle gas-related issues. Gas suppliers have the expertise to evaluate the situation and provide appropriate responses, including shutting off gas service if necessary and ensuring safe conditions. They can also dispatch professionals to quickly address and repair the leak, thus minimizing the risk of accidents or further gas exposure.

While the fire department plays an essential role in emergencies related to gas leaks—such as fires or situations where there is an immediate threat to life—they are not typically involved in repair or assessment. Similarly, a plumber may be useful in some scenarios involving gas systems, but they may not have the specific training or authority to deal with gas leaks effectively. An insurance agent is important for coverage and claims but is not equipped to handle the immediate dangers associated with a gas leak. Therefore, the gas supplier is the most appropriate point of contact for leak detection.